Terms & Privacy
Last updated: 2025 · TENXPLUS CREATIONS PVT LTD
Terms of Use
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of https://www.zeromoblt.com ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
The Platform is owned by TENXPLUS CREATIONS PVT LTD, a company incorporated under the Companies Act, 1956 with its registered office in India (hereinafter referred to as 'Platform Owner', 'we', 'us', 'our').
Your use of the Platform and services and tools are governed by the following terms and conditions ('Terms of Use') as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents.
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights of a third party.
Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Telangana and Hyderabad.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
All sales are final — there will be no refund provided.
Privacy Policy
This Privacy Policy describes how TENXPLUS CREATIONS PVT LTD and its affiliates (collectively 'TENXPLUS CREATIONS', 'ZEROMOBLT', 'we', 'our', 'us') collect, use, share, protect or otherwise process your information / personal data through our website https://www.zeromoblt.com and our apps. Please note that you may be able to browse certain sections of the Platform without registering with us. Your personal data will primarily be stored and processed in India. By visiting this Platform or providing your information, you expressly agree to be bound by the terms and conditions of this Privacy Policy.
Collection
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. This includes information such as name, date of birth, address, location, telephone/mobile number, email ID and any such information shared as proof of identity or address. Some sensitive personal data may be collected with your consent, such as live location, bank account or payment instrument information. We may track your location, behaviour, preferences, and other information that you choose to provide on our Platform.
Usage
We use personal data to provide the services you request. We use your personal data to assist in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and conduct marketing research, analysis and surveys.
Sharing
We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to services and products offered by them. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners. We may disclose personal and sensitive personal data to government agencies or authorised law enforcement agencies if required to do so by law.
Security Precautions
To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. However, the transmission of information is not completely secure for reasons beyond our control. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention
You have an option to delete your account by visiting your profile and settings on our Platform. We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may continue to retain your data in anonymised form for analytical and research purposes.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer. Please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Grievance Officer
Name: Vijay Ganagam
Designation: Co-Founder & Director
Company: TENXPLUS CREATIONS PVT LTD
Address: 1-2-8/209 Ratna Vihar Apt, Bese Swetha Gdns Kothapet, Saroornagar, Hyderabad – 500035, Telangana
Email: hello@zeromoblt.com
Hours: Monday – Friday, 11:00 – 18:00 IST